Privacy Policy

PRIVACY POLICY — DECOLOVER SHOP

Last updated: 11/20/2025

Decolover Shop (“we,” “us,” or “our”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website, online store, or any related digital services (collectively, the “Site”).

By using the Site, you agree to the terms described in this Privacy Policy. If you do not agree, please do not use our services.

1. INFORMATION WE COLLECT

We only collect information necessary to operate our store, process your orders, and keep our platform secure.

1.1 Personal Information You Provide

We may collect:

  • Full name

  • Shipping address

  • Email address

  • Phone number

This information is necessary to process orders, contact you, and provide customer support.

1.2 Payment Information

We do not store full credit card details.

All financial transactions are processed securely through third-party payment processors (such as Stripe, Shopify Payments, PayPal, or others).

These providers handle your payment details under their own privacy policies.

1.3 Automatically Collected Information

When you visit the Site, we automatically collect:

  • IP address

  • Browser type

  • Operating system

  • Access times

  • Pages viewed before or after visiting our Site

We use this information to ensure security, prevent fraud, and improve user experience.

1.4 Sweepstakes, Promotions & Giveaways

If you enter a giveaway, we collect only the information you voluntarily provide.
This data is used solely to:

  • Manage entries

  • Verify eligibility

  • Contact winners

We will never publish your information without your explicit consent or unless required by law.

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Process and fulfill orders

  • Provide order confirmations and updates

  • Deliver customer support

  • Administer sweepstakes or promotions

  • Detect and prevent fraud

  • Improve the Site and user experience

  • Comply with legal requirements

We do not sell, rent, or trade your personal information.

3. SHARING YOUR INFORMATION

We only share your information when absolutely necessary and under strict controls.

3.1 Service Providers

We may share your information with trusted third parties that help us operate the business, including:

  • Payment processors

  • Shipping carriers

  • Email service providers

  • Website hosting platforms

  • Fraud prevention partners

These service providers cannot use your information for their own purposes.

3.2 Legal Requirements

We may disclose information if required to:

  • Comply with laws or legal processes

  • Protect our rights

  • Investigate potential violations

  • Prevent fraud or security threats

3.3 Prohibited External Use

We do not authorize any third party to:

  • Contact you directly for marketing unless you consent

  • Sell, transfer, or misuse customer data

  • Build independent databases using your information

4. DATA SECURITY

We implement industry-standard security measures to protect your information, including:

  • SSL encryption (HTTPS)

  • Restricted internal access

  • Secure servers and firewalls

  • Continuous monitoring for unauthorized activity

Although we take every reasonable precaution, no online system is completely secure. If a breach occurs, we will take immediate action as required by law.

5. CHILDREN’S PRIVACY

Our Site is not intended for children under 13.
We do not knowingly collect data from minors.
If we become aware of such data, it will be deleted promptly.

6. YOUR RIGHTS

You may request at any time:

  • Access to the personal information we hold

  • Correction or update of your data

  • Deletion of your account

  • Removal from promotional emails

To exercise your rights, contact us using the information below.

7. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies only to:

  • Improve website performance

  • Enhance security

  • Remember your preferences

  • Support shopping cart functionality

You may disable cookies, but some features may not function correctly.

8. THIRD-PARTY LINKS

The Site may contain links to external websites.
We are not responsible for:

  • Their content

  • Their privacy practices

  • Their security standards

We recommend reviewing their policies before providing personal information.

9. LIMITATION OF LIABILITY

Decolover Shop is not responsible for:

  • Actions of unauthorized third parties

  • Cyberattacks, hacking, or external breaches beyond our control

  • User negligence or unauthorized account access

  • Errors caused by third-party platforms or service providers

We take all reasonable measures to safeguard your information.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy occasionally.
The revised version will be posted with an updated date.
Continued use of the Site means you accept any changes.

11. CONTACT US

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

DECOLOVER SHOP
2900 NW 108th Avenue
Doral, Florida 33172
United States

Phone: 786-779-7523
Email: sales@decoracionesglobos.com